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Ultra Installer Scheme

31st July 2019

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What is it?

Membership of the Ultra Installer Scheme demonstrates a retailer’s commitment to product and service excellence and the objectives of the Ultra Installer Scheme are simple: to offer homeowners peace of mind when choosing a company to carry out their conservatory or extension home improvement project.

Peace of Mind

All of our Ultra Installers not only undergo an entry assessment but ongoing assessments throughout their membership, to ensure that we maintain the high standards of the scheme. These assessments ensure that all of our members provide a high standard of service to their customers, treat them fairly and have all the correct processes and procedures in place to ensure that installations run smoothly.

We’re extremely proud of our Ultra Installer Scheme – one of the longest-running schemes of its type in the industry.

Since the inception of the scheme in 2004, our aims have not changed – we want to offer homeowners a range of local installers who offer high standards of installation and customer service, and of course, who fit the market-leading range of Ultraframe conservatory and extension roofing systems.

The Scheme exists to recognise and promote the activities of these elite installation companies who can demonstrate high levels of service throughout their sales, delivery and after-sales processes. In doing so, this offers a high level of confidence to consumers that they are putting their home into the hands of a reputable and capable installation company. Over the years we have put many homeowners in touch with their local Ultra Installer, ensuring a positive installation experience with complete peace of mind.

 

Julian Slade,

CEO Ultraframe

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A Message To Our Customers

As part of the national effort to protect public safety Ultraframe has temporarily closed it’s factory. We feel this is the right thing to do to help protect our people, our customers and the wider public.

While Ultraframe installers are not fitting new conservatories / extensions at the moment, some of the installers are able to respond to enquiries and are operating their sales and office functions safely from home.

If you are spending your time at home planning for ways to enhance your living space you can still search on our website for ideas and solutions and find your nearest Ultraframe installer. Some Ultraframe installers may be able to advise you via phone or online consultations.

Please stay safe and we will return to normal business just as soon as it is safe to do so.

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