Warranty

Ultraframe products are manufactured using tried and tested formulations from approved suppliers.

We offer the following warranties

Standard Classic, Ultrasky, Quantal, Ultraroof and Livinroof 10 years

Glass and polycarbonate 10 years

Painted, foiled, powdercoated items 5 years

Electrical items 1 year

We do not warrant for colour fade or change

The Ultraframe warranty is with the purchaser of the product, therefore in the majority of cases, this will be the installer of the product and not the final end user. In the first instance the end user should contact their original installer.

Further details and full conditions can be supplied on request.

All products to be installed to Ultraframe recommendations.

 


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A Message To Our Customers

As a result of listening to our customers as well as broad consultation with industry stakeholders, we have now reopened the Ultraframe factory whilst following government guidelines and maintaining social distancing to ensure the safety of our staff and their families.

While some Ultraframe installers may not be fitting new conservatories / extensions at the moment, some of the installers are able to respond to enquiries and are operating their sales and office functions safely from home.

If you are spending your time at home planning for ways to enhance your living space you can still search on our website for ideas and solutions and find your nearest Ultraframe installer. Some Ultraframe installers may be able to advise you via phone or online consultations.

Please stay safe and we will return to normal business just as soon as it is safe to do so.

COVID-19 Statement

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