By emma on 16/01/2019
This is our second time using County The Home Improvers. Last time we used them for windows and doors in a smaller property. This time we had approx 12 windows - 1 French door - 1 bifold door 1 front door with stained leaded glass and some construction work involving the removal of a chimney breast. We would have also gone with their kitchen if they had come in with an original quote that matched our budget - they did later get near to the price we needed but at that point it was too late. Martin Magg is excellent on kitchen design and though we did not go with County for our kitchen - Martins customer care was great and it was a difficult decision as during design phase he worked so hard and we really appreciated his help. Their windows and doors are excellent quality and they have a huge variety to choose from. Lastly but by no means least for big construction work get John Dann from County involved. He really understands customer service and managing challenging jobs. He really got into our hearts, a really lovely gentleman who took enormous care and attention to detail whilst our work was undertaken. John is an amazing guy and such an asset to County - Thank you to all at County - The Heathcote’s
By Julie on 18/12/2018
By p on 09/11/2017
Excellent! Having had a bad experience with pushy salespeople in the past I was naturally apprehensive about inviting more salespeople into my home but I urgently needed replacement windows so I had no choice. When the salesman from County Home Improvers arrived I quickly realised that I had no need to worry, Mark was extremely knowledgable, helpful and most importantly to me not pushy. I had no idea how many different types if windows there were and was happy that Mark was able to help me decide what would best suit my home, he had an extensive range of brochures and samples for me to look at and was able to answer all my questions and provide extensive product information. Naturally I wanted to think things over before making up my mind, also I had arranged for two other companies to call later in the week as I wanted to compare prices. (One price was a little less but the salesman expected me to sign there and then and offered very little information about the windows.) I looked at County Home Improvers website (to help me make my mind up) which is extremely impressive. When I can afford it I will be definitely be asking them about installing a new bathroom, it's just a shame that that the previous owners of my home had just installed a new kitchen as their kitchens look amazing! (As I live in a flat I can not have a conservatory or an orangery, may be another time!) I did consider going to their showroom in Heathfield where I could have seen lots of their products on display, unfortunately I had to go away that weekend so didn't have time. My windows were fitted in September by an extremely hard working, polite gentleman (sorry I can't remember his name), who left my home clean and tidy and caused minimal disruption. I am really happy with my new windows they look good and the quality is excellent. My home is so much quieter, the last few days I have also realised how much warmer my home is keeping. Well done County, and thank you.
By James on 13/04/2017
Quality service from a really helpful team. Got new windows put throughout our house. Competitive prices and a good quality finish. Very happy