Wednesday 17th August, 2005
P & P Glass of Cranleigh, Surrey, has been awarded Conservatory Installer of the Year at the G05 Awards and has passed stringent vetting criteria to become a member of the Guild Approved Ultra Installer Scheme, all in just one month.
P&P Glass beat large and small conservatory company’s from all over the country to win the coveted title. Richard Gilham, P&P Director collected the award at the prestigious GO5 Awards. Richard said: “We are absolutely delighted to win the award as recognition of our hard work. We have been in business for over 20 years and steadily grown to employ over forty people. Our solid reputation has been established on quality products, excellent customer service and value for money.”
In the same month, the company has also become a member of the Guild Approved Ultra Installer Scheme. The Scheme, introduced by the market leader in the design and manufacture of conservatories, Ultraframe, gives homeowners confidence that they have selected an installer who will provide the highest standards of design, workmanship and customer service.
Richard Gilham continued: “We believe that customer satisfaction is key to future success. Membership to this scheme helps us stand out amongst our competitors and shows that we are dedicated to delivering quality services and products to our customers. As members we are also looking forward to receiving increased business through sales referrals from Ultraframe’s dedicated call centre.”
To be accepted for the Scheme, companies have to meet standards set by Ultraframe, The Guild of Master Craftsmen and The British Board of Agrément. These include producing homeowner references and passing a thorough independent inspection carried out by the British Board of Agrément to demonstrate their ability to do the job to the highest standard and to ensure they offer excellent customer service before, during and after the conservatory is installed.
P&P Glass has also committed to undertake regular training courses at Ultraframe along with ongoing inspections by the British Board of Agrément to ensure that the high standards of the scheme are maintained.
Ultraframe’s Managing Director, Vanda Murray, OBE, said: “We are currently receiving over three hundred calls a week from homeowners asking for recommended conservatory installers, like P & P Glass. Each homeowner who contacts Ultraframe is recommended three Ultra Installers in their area. This is proving to be a great success for our members who reap real business benefits. As UK market leader it means we are building stronger relationships with our customers which all adds up to increased success and more business.”
P&P Glass, Unit 29 Hewitts Industrial Estate, Elmbridge Road, Cranleigh, Surrey, GU6 8LW, Tel:01483 271616, Email:firstname.lastname@example.org